All our cookies—specialty and gourmet—are baked-to-order to ensure the freshest cookies. All our cookies are baked then heat sealed to protect freshness during shipping.

Our Specialty cookies will stay fresh for approximately 8-12 days if they remain unopened in their original packaging. Once they are opened, you will want to keep them in an air-tight container. Refrigerating them may cause the painted design to "bleed" when they come cool to room temperature.

Our Gourmet cookies taste best when eaten the same day they are received and are meant to be enjoyed the moment you receive them. Ideally, they should be eaten within 3-4 days from shipping.

Refrigerating cookies will cause them to dry out. Store them in an air-tight container with a slice of white bread to preserve their moisture. They may be frozen in an airtight bag or container. Once thawed, they can be warmed in a microwave for up to 10 seconds or at 375 degrees in an oven for 1-2 minutes. It is important to note that each microwave or oven heats differently and we advise taking this into account before heating.